Privacy Policy
Effective Date: October 6, 2026
Something to Hold (“Something to Hold,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a request for a blanket or other services, contact us, or otherwise interact with Something to Hold.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Your name
Phone number
Email address
Mailing address or other information needed to fulfill a request
Information you provide when requesting a blanket or other services
Information you voluntarily provide when contacting us
Information about your preferences or request that is necessary for us to provide our services
Information automatically collected when you use our website, such as your IP address, browser type, device information, and general website usage information
We ask that you provide only the information necessary for us to fulfill your request or communicate with you.
Information About Pregnancy, Infant Loss, or Other Sensitive Circumstances
Some of the services provided by Something to Hold may relate to pregnancy loss, miscarriage, stillbirth, infant loss, or other deeply personal circumstances. Information you choose to provide about these circumstances may be sensitive.
We use this information only as reasonably necessary to respond to your request, provide our services, communicate with you, improve our programs, or comply with applicable law.
We do not require you to provide more personal information than is necessary to fulfill your request.
2. How We Use Your Information
We may use the information we collect to:
Process and fulfill blanket requests
Communicate with you about your request
Send confirmation messages when we receive a request
Send updates when a requested blanket or service is ready
Respond to questions or requests for assistance
Coordinate pickup or delivery when applicable
Maintain records of requests and services provided
Operate, maintain, and improve our website and programs
Prevent fraud, misuse, or unauthorized access
Comply with legal obligations
Communicate with you about Something to Hold when you have requested or consented to receive such communications
We do not use your personal information for purposes unrelated to our mission unless permitted by law or with your consent.
3. Text Messages and Phone Communications
If you provide your phone number and request services from Something to Hold, we may use your phone number to send text messages or make phone calls related to your request.
For example, you may receive a text message confirming that we received your request or notifying you that your blanket is ready for pickup.
Message and data rates may apply depending on your mobile phone plan.
You may ask us to stop sending text messages at any time by contacting us or, where applicable, by replying STOP to a text message. You may still receive messages that are necessary to complete a request you have already made.
We do not sell or rent your phone number or text-message information to third parties for their own marketing purposes.
4. How We Share Your Information
Something to Hold does not sell or rent your personal information.
We may share personal information when reasonably necessary to operate our organization and provide our services. This may include sharing information with trusted service providers that help us operate our website, forms, databases, communications, text messaging, or other technology systems.
These service providers are permitted to use information only as reasonably necessary to provide services to Something to Hold or as otherwise permitted by law.
We may also disclose information:
When you ask us to do so;
When necessary to provide a service you have requested;
When required by law, court order, subpoena, or other legal process;
When necessary to protect the rights, safety, or property of Something to Hold, our volunteers, participants, or others; or
In connection with a reorganization, merger, transfer, or other organizational transaction, if applicable.
5. Third-Party Services
We may use third-party companies and services to help us operate our organization. These services may include website hosting, online forms, databases, email, text messaging, payment processing, scheduling, analytics, and other technology services.
When you interact with a third-party service through our website or services, that provider may collect or process information according to its own privacy policy.
We encourage you to review the privacy policies of third-party services before providing information directly to them.
6. Cookies and Website Information
Our website or third-party services used by our website may use cookies or similar technologies.
Cookies are small files placed on your device that can help websites function properly, remember preferences, understand website usage, or improve the user experience.
We may receive certain technical information automatically when you visit our website, such as your IP address, browser type, device type, pages visited, and information about how you interact with our website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
7. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect the personal information we maintain from unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed as a result of a security incident.
We encourage you to use reasonable care when submitting personal information online.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining organizational records, resolving disputes, complying with legal obligations, and protecting our organization.
When information is no longer reasonably necessary, we may securely delete or dispose of it.
9. Children's Privacy
Our website and services are not directed specifically to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement where required by law.
If you believe that a child under 13 has provided personal information to us without appropriate consent, please contact us so that we can review the information and take appropriate action.
Federal law places additional requirements on websites and online services that knowingly collect personal information from children under 13.
10. Your Choices and Privacy Requests
You may contact us to:
Ask what personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of information when appropriate;
Ask questions about how we use your information;
Ask us to stop using your information for certain communications; or
Request additional information about our privacy practices.
Some information may need to be retained when we are required or permitted to do so by law or when it is reasonably necessary for legitimate organizational purposes.
11. Links to Other Websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, or security of those websites.
We encourage you to review the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.
When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to periodically review this page to remain informed about how we protect your information.
13. Contact Us
If you have questions about this Privacy Policy or how Something to Hold handles personal information, please contact us:
Something to Hold
Email: hello@somethingtohold.org
Website: somethingtohold.org
We welcome questions or concerns about privacy and will make reasonable efforts to address them.
Last Updated: October 6, 2026