Terms and Conditions

Effective Date: October 6, 2026

Welcome to Something to Hold. These Terms and Conditions (“Terms”) govern your use of the Something to Hold website and your participation in programs and services provided by Something to Hold (“Something to Hold,” “we,” “us,” or “our”).

By using our website, submitting a request, or participating in our programs, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About Something to Hold

Something to Hold is a nonprofit organization providing support and resources to families experiencing pregnancy loss, infant loss, and other related circumstances.

Our programs, including our blanket program, are offered as a charitable service. Submission of a request does not guarantee that a blanket or other item will be available or that a request can be fulfilled.

We reserve the right to determine whether and how a request can be fulfilled based on available resources, inventory, program guidelines, and other applicable considerations.

2. Blanket and Program Requests

When you submit a request through our website or an online form, you agree to provide information that is accurate and complete to the best of your knowledge.

We may use the information you provide to:

  • Process your request;

  • Contact you regarding your request;

  • Coordinate pickup or delivery;

  • Provide updates regarding the status of your request; and

  • Maintain appropriate records of our programs and services.

Submitting a request does not create a contractual obligation requiring Something to Hold to provide a blanket or other item.

We reserve the right to decline, limit, or discontinue a request when necessary, including when supplies are unavailable or a request does not meet the requirements of the applicable program.

3. Availability and Timing

We make reasonable efforts to process requests as promptly as possible. However, processing times may vary depending on volunteer availability, inventory, demand, holidays, weather, shipping, and other circumstances.

Any estimated processing or pickup time provided by Something to Hold is an estimate and is not guaranteed.

4. Pickup and Delivery

When a request is ready, we may contact you with instructions regarding pickup or delivery.

If you are instructed to pick up an item, you are responsible for following the pickup instructions provided by Something to Hold.

If delivery is offered, delivery times and locations may be subject to availability and may change due to circumstances beyond our control.

5. Personal Information

When you submit information through our website or forms, you agree that we may collect and use that information as described in our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, protect, and share personal information.

6. SMS/Text Messaging Terms

Consent to Receive Text Messages

When you provide your mobile phone number and consent to receive text messages from Something to Hold, you agree that Something to Hold may send you SMS or text messages related to your request or our services.

These messages may include:

  • Confirmation that we received your request;

  • Updates about the status of your request;

  • Notification that your blanket or requested item is ready for pickup;

  • Pickup or delivery information;

  • Responses to questions or communications you initiate; and

  • Other messages reasonably necessary to provide the service you requested.

Message frequency varies depending on your activity and requests.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates may apply. Something to Hold does not control these charges.

Opting Out

You may opt out of SMS messages at any time by replying STOP to a message from Something to Hold.

After you send STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you separately provide consent again.

You may also contact Something to Hold using the contact information provided on our website to request that we stop sending text messages.

Help

For assistance with text messages, reply HELP to a Something to Hold text message or contact us using the information provided on our website.

Consent Is Not a Condition of Purchase

Consent to receive SMS messages is not a condition of receiving services or participating in a Something to Hold program.

If you choose not to receive text messages, you may still contact Something to Hold through other available methods.

Mobile Information

We do not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing purposes.

SMS opt-in information and consent records will not be shared with third parties for their own marketing purposes.

7. User Conduct

When using our website or submitting a request, you agree not to:

  • Provide false, misleading, or fraudulent information;

  • Use the website or services for an unlawful purpose;

  • Attempt to interfere with or disrupt the website;

  • Attempt to gain unauthorized access to our systems or information;

  • Submit requests on behalf of another person without appropriate authorization; or

  • Use our services in a manner that could harm Something to Hold, its volunteers, participants, or others.

8. Website Content

The content on our website is provided for general informational purposes.

We make reasonable efforts to keep information on our website accurate and current, but we do not guarantee that all information is complete, accurate, or up to date at all times.

Something to Hold may change, update, or remove website content at any time without notice.

9. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, and other materials, belongs to Something to Hold or is used with permission.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except as permitted by law.

10. Third-Party Services and Links

Our website may use or link to third-party websites, applications, forms, payment processors, communication services, or other services.

Those third parties may have their own terms and privacy policies. Something to Hold is not responsible for the content, availability, security, or privacy practices of third-party services.

Your use of a third-party service may be subject to that provider's terms and policies.

11. Disclaimer

Something to Hold provides its programs and services on a charitable basis. To the extent permitted by law, our website and services are provided without warranties of any kind, express or implied.

We do not guarantee that:

  • The website will always be available or error-free;

  • A particular item or service will always be available;

  • A request will be fulfilled;

  • Processing or delivery will occur within a particular timeframe; or

  • The website will be free from viruses or other harmful components.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be limited or excluded.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Something to Hold and its directors, officers, volunteers, employees, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or participation in our programs.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

13. Indemnification

To the extent permitted by law, you agree to hold harmless and indemnify Something to Hold, its directors, officers, volunteers, employees, and representatives from claims, damages, losses, liabilities, and expenses arising from your unlawful use of the website or violation of these Terms.

14. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the Effective Date at the top of this page.

Your continued use of our website or services after updated Terms are posted constitutes your acceptance of the revised Terms, to the extent permitted by law.

15. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law principles.

Any legal action relating to these Terms or your use of our website or services shall be brought in a court of appropriate jurisdiction in Indiana, unless applicable law requires otherwise.

16. Contact Us

If you have questions about these Terms or our programs, please contact us:

Something to Hold
Email: hello@somethingtohold.org
Website: somethingtohold.org

Last Updated: October 6, 2026